Over 60% of data breaches exploit known vulnerabilities that already had a patch available. Xen handles all OS and software updates — tested, scheduled, and deployed without disrupting your team.
Windows OS
Monthly security and feature updates
macOS
System and security patches
Third-Party Apps
Chrome, Adobe, Office, and more
Server Operating Systems
Windows Server, Linux
Firmware
Network devices and endpoints
It's not just inconvenient — it's a liability.
Every day an unpatched system is running, attackers have a known path in. Ransomware crews specifically target unpatched Windows and third-party software.
Patching every machine, testing updates, handling reboots, chasing down exceptions — it's hours of work that rarely gets prioritized. Then something breaks.
Some machines are up to date. Some aren't. You don't know which is which. A single unpatched device is all an attacker needs.
HIPAA, SOC 2, and Canadian privacy regulations increasingly require documented patch management processes. "We try to keep things updated" isn't enough.
We handle the entire lifecycle — from scanning to deployment to reporting.
Patches are deployed in a controlled, predictable cycle.
Patch Tuesday
Microsoft updates assessed
Week 2
Patches tested in staging
Week 3
Deployment to all endpoints
Week 4
Compliance verification & reporting
Emergency Patches
Deployed within 24–48 hours
A repeatable, documented process — not a scramble.
We scan your environment for missing patches and assess each update for compatibility and risk before it touches a production machine.
Critical patches are tested in a staging environment first. We identify any conflicts before they reach your staff.
Patches deployed during scheduled maintenance windows. Reboots managed. Failures caught and remediated. You get a full report.
We don't just push updates and hope for the best.
We don't auto-deploy every patch blindly. Updates are assessed for compatibility and staged before hitting your production environment.
Maintenance windows are agreed with you in advance. No surprise reboots during business hours. Patching happens when it's convenient.
Monthly reports show exactly what was patched, what failed, and what exceptions exist. Audit-ready documentation every time.
When a critical zero-day drops, we don't wait for the next cycle. Emergency patches are assessed and deployed within 24–48 hours.
Some patches break specific applications. We manage exclusions and exceptions so critical business software stays stable.
Based in St. Catharines. We understand Canadian business environments and compliance requirements.
Book a free IT audit and we'll show you exactly where your patch coverage stands — and what's at risk.
We follow a monthly patching cycle aligned with Microsoft's Patch Tuesday, with emergency patches deployed within 24–48 hours for critical vulnerabilities. macOS and third-party applications are patched on a similar monthly cadence.
We test patches before deployment and schedule reboots during agreed maintenance windows to minimize disruption. In rare cases where a patch causes issues, we have rollback procedures in place.
Yes. We patch Windows, macOS, and over 100 common third-party applications including Chrome, Firefox, Adobe, Zoom, and Microsoft Office.
Yes — patch management is included in all Xen Managed IT plans as a core component. This page covers the process in detail.
Consistent, documented patch management is one of the highest-impact things you can do for security. We make it automatic.